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Attached is a screenshot of the notes app, and notably at the bottom of the screen the various options (such as taking a picture and adding it to the notes) has disappeared. I used this to scan PDFs, which was incredibly useful and I don’t know why the feature would have disappeared. How do I get it back?
iPhone 6, iOS 12
Hi TRey-2000,
Seems an iPhone 6 cannot update past iOS 12.5.4.
Wondering if this article from Apple Support is of any help in double-checking the "disappearance" ?
Add attachments to notes on iPhone (iOS12)
https://support.apple.com/en-au/guide/iphone/iph23f4d9aa9/12.0/ios/12.0
Hope this helps,
or please feel free to let us know :)
Hi TRey-2000,
Seems an iPhone 6 cannot update past iOS 12.5.4.
Wondering if this article from Apple Support is of any help in double-checking the "disappearance" ?
Add attachments to notes on iPhone (iOS12)
https://support.apple.com/en-au/guide/iphone/iph23f4d9aa9/12.0/ios/12.0
Hope this helps,
or please feel free to let us know :)
I just worked with Apple on this same issue. I had to go into my iCloud Notes folder then open a new note and the camera option was there.
Hi LCoughlinIIB,
Welcome to the Apple Community.
Thank you for joining the discussion, and being so helpful.
Cheers! :)
Ability to Scan PDFs in Notes app has disappeared
