Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to update iPhone 11 Pro Max




I am unable to install the downloaded update on my phone. It keeps telling me I am no longer connected to the internet and I am connected to the internet

Posted on Sep 16, 2021 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2021 6:13 PM

If you have used a beta version, delete the beta profile.

Otherwise, check: Settings - General - iPhone Storage - check here for an iOS update file. Delete the file.

Check again for the correct iOS version (14.8).

8 replies
Sort By: 
Question marked as Top-ranking reply

Sep 16, 2021 6:13 PM in response to gabdubdup

If you have used a beta version, delete the beta profile.

Otherwise, check: Settings - General - iPhone Storage - check here for an iOS update file. Delete the file.

Check again for the correct iOS version (14.8).

Reply

Unable to update iPhone 11 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.