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Hi, my phone is disabled and it is iPhone X. What should I do to keep my phone information on the device?

Hi, my phone is disabled and it is iPhone X. What should I do to keep my phone information on the device?

iPhone X, iOS 14

Posted on Sep 17, 2021 4:40 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2021 4:49 AM

See -> If you forgot your iPhone passcode - Apple Support


By deliberate design, there is no way to reset a disabled device without erasing it. Once disabled, there is no mechanism to reset the device and not lose data if you had not already made an iCloud or iTunes backup.

5 replies

Hi, my phone is disabled and it is iPhone X. What should I do to keep my phone information on the device?

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