You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime still not working on ipad

Anyone know how to fix this

I’ve got a iPad Pro (11-inch) (2nd generation) and FaceTime drops after couple mins

just updated it to iOS 14.8 still not working

works on iPhone 11pro same iOS and both

pare in same WiFi. Tried signing out and back in plus deleted app and reinstalled it

reset to factory setting. Still can’t get it to work.


iPad Pro, iPadOS 14

Posted on Sep 17, 2021 4:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2021 1:02 PM

Sure, try what that apple specialist has suggested. But apple is still not acknowledging that there is a problem.

There are several threads on this forum that have a suggestion. It has worked for some people.

If you have a case for your iPad that is set to lock/unlock the ipad, apparently the magnets in this type of case interfere with the facetime calls. So remove your case, and also ask the person you are calling to do the same thing if they are also on an iPad. See if that works. It has worked for me about 75% of the time.

4 replies
Question marked as Top-ranking reply

Sep 18, 2021 1:02 PM in response to ValRoscommon

Sure, try what that apple specialist has suggested. But apple is still not acknowledging that there is a problem.

There are several threads on this forum that have a suggestion. It has worked for some people.

If you have a case for your iPad that is set to lock/unlock the ipad, apparently the magnets in this type of case interfere with the facetime calls. So remove your case, and also ask the person you are calling to do the same thing if they are also on an iPad. See if that works. It has worked for me about 75% of the time.

FaceTime still not working on ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.