Call about account

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:

Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679

Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759

If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to verify the service the message is telling you to use.

That call is a Phishing attempt! Ignore the call/block the number. Apple will never "cold call" a customer with that information.