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Level 1

4 points

It says I can’t update my phone cause I’m not connected to internet but I am

It may happen to other people

iPhone 11, iOS 14

Posted on Sep 21, 2021 4:42 AM

Top-ranking reply

Level 5

4,443 points

Posted on Sep 21, 2021 4:52 AM

You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.

Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.

And make sure you have enough free space.

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