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Not able to create iCloud email account with existing Apple ID.

I do not see an option to create iCloud email account with my existing Apple ID . I have tried doing the same with my iPad, iPhone and via the iCloud web portal, but all in vain. Any specific reason for this is known ? Even in the iCloud settings “mail” or “turn on mail” option does not appear.

Posted on Sep 22, 2021 9:17 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2021 7:09 AM

See if you can find an answer in one of these documents:


Create a primary email address for iCloud Mail - Apple Support


Set up iCloud for the Mail app on all your devices - Apple Support


Use Mail on iCloud.com - Apple Support


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

2 replies
Question marked as Top-ranking reply

Sep 23, 2021 7:09 AM in response to swapnil72

See if you can find an answer in one of these documents:


Create a primary email address for iCloud Mail - Apple Support


Set up iCloud for the Mail app on all your devices - Apple Support


Use Mail on iCloud.com - Apple Support


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Not able to create iCloud email account with existing Apple ID.

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