You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

About trade-in

I couldn’t find the return shipping label in the trade-in kit.

iPad, iPadOS 13

Posted on Sep 24, 2021 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2021 8:13 PM

Did you get a trade in kit? Usually the new phone is delivered and the trade in kit comes days later.


Also, if you have an Apple Store near you, you can take the phone directly to your closest Apple store and get the trade validated in person. I got my new phone this afternoon. And traded my phone tonight at my Apple Store, even though I expect to receive a Trade In kit in the coming days.

5 replies
Question marked as Top-ranking reply

Sep 24, 2021 8:13 PM in response to ClaireZhao

Did you get a trade in kit? Usually the new phone is delivered and the trade in kit comes days later.


Also, if you have an Apple Store near you, you can take the phone directly to your closest Apple store and get the trade validated in person. I got my new phone this afternoon. And traded my phone tonight at my Apple Store, even though I expect to receive a Trade In kit in the coming days.

About trade-in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.