You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ugfbill Author

Level 1

9 points

Iphone 13 max pro can't make phone calls

NEW iPhone 13 max pro. Can get calls, but cannot make calls.

Posted on Sep 25, 2021 12:18 PM

Top-ranking reply

ugfbill Author

Level 1

9 points

Posted on Sep 25, 2021 12:40 PM

Here's what happened. When I put the new phone online, it populated the Secondary sim (The Esim). ATT needed to activate the Primary Sim. (The one in the sim tray).

After a time on hold with ATT, Carmela was able to do the magic Reset and I'm good now!

View in context

Iphone 13 max pro can't make phone calls

Similar questions