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Level 1

4 points

Refund

Hello! my child bought an app subscription. I have requested a refund. A credit note was emailed, but the funds were not returned. What to do?

iPhone 11, iOS 15

Posted on Sep 29, 2021 2:24 PM

Top-ranking reply

Level 10

267,795 points

Posted on Sep 29, 2021 2:27 PM

The “credit note” very likely states it will take several days to receive the funds (assuming the note acknowledged the refund).

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