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Downloading apps for iPhone 12 Pro Max

I've several times to download apps from the Apple apps store, but the "double click" on the little square on the upper right side of the phone is not completely available for me to click on. Is there a work around this aggravation?

Thanks,

Linda

Posted on Oct 1, 2021 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2021 3:19 PM

Hello lindafrommustang,



We see you're having issues downloading apps, and we'd be happy to provide some help for that.


Just to clarify, the 'Double Click to Install' box is indicating to press the physical Side button on the right hand side of the iPhone, rather than the on-screen button.


Download apps and games on your iPhone or iPad


If you are double-clicking the physical button near where the on-screen box is, and it doesn't seem to work, try removing any casing that may be on the device.



Take care.

3 replies
Question marked as Top-ranking reply

Oct 2, 2021 3:19 PM in response to lindafrommustang

Hello lindafrommustang,



We see you're having issues downloading apps, and we'd be happy to provide some help for that.


Just to clarify, the 'Double Click to Install' box is indicating to press the physical Side button on the right hand side of the iPhone, rather than the on-screen button.


Download apps and games on your iPhone or iPad


If you are double-clicking the physical button near where the on-screen box is, and it doesn't seem to work, try removing any casing that may be on the device.



Take care.

Downloading apps for iPhone 12 Pro Max

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