Bluetooth problems on iPhone 12 Mini

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Level 4

2,488 points

Bluetooth problems on iPhone 12 Mini

I am having a problem with the Bluetooth on my iPhone 12 mini. There is music playing in Bluetooth headphones and then the music pauses randomly for a few seconds then starts again further ahead in the song. The problem isn’t the headphones because I have tried three different pairs. Does anyone know how to fix this?

iPhone 12 mini, iOS 15

Posted on Oct 2, 2021 8:38 PM

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Answer 1

Top-ranking reply

bruno75

Community Specialist

Oct 3, 2021 2:44 PM in response to caedmon65

Hi there caedmon65,

We'd like to help get your Bluetooth headphones working right with your iPhone. Let's start with ruling out some basics:

From your post, we see that iOS 15 is installed, but is iOS 15.0.1 the version showing in Settings > General > About? Just in case, here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
Has a restart been tried since this began to occur? If not, this link shows how to Restart your iPad.
Any issues if you use a different Bluetooth device(like a speaker), or even just using the built-in speaker?

Take care!

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Answer 2

bruno75

Community Specialist

Oct 3, 2021 5:09 PM in response to caedmon65

Hey caedmon65,

Based on the details you provided, along with the steps tried, we recommend getting in touch with Apple Support to continue troubleshooting this: Get Support

Just let them know what's been tried and confirmed, and they'll go with you from there.

Cheers!

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Answer 3

bruno75

Community Specialist

Oct 3, 2021 4:06 PM in response to caedmon65

Hello caedmon65,

Let's continue ruling out some other possible causes:

Have you already tried toggling Bluetooth off/on in Settings?
What about testing a Bluetooth device, but in another location?
If you have a case on your iPhone, please remove it, then test for the same issue.

Have a good one!

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Answer 4

caedmon65 Author

Level 4

2,488 points

Oct 3, 2021 3:06 PM in response to bruno75

I have installed iOS 15.0.1. I have this issue with any Bluetooth audio device, but not the built in speakers. I have tried restarting my iPhone and nothing worked.

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Answer 5

caedmon65 Author

Level 4

2,488 points

Oct 3, 2021 5:00 PM in response to bruno75

I have tried all of these with the same result. Removing the case makes it happen slightly less frequently, but not a lot.

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Bluetooth problems on iPhone 12 Mini

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