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I need to contact technical support by chat or phone and I need to give my macbook pro serial number. I have given the correct serial number but the automatic answer is this is not correct. there are two serial numbers?. How I can contact the support guys without this option (give the serial number).
MacBook Pro 13″, OS X 10.11
issues_macpro wrote:
I need to contact technical support by chat or phone and I need to give my macbook pro serial number. I have given the correct serial number but the automatic answer is this is not correct. there are two serial numbers?. How I can contact the support guys without this option (give the serial number).
One serial number—
Check here, click in one or two steps:
https://support.apple.com/my-support
If your machine is bootable you can copy the SN right off the >About this Mac window
issues_macpro wrote:
I need to contact technical support by chat or phone and I need to give my macbook pro serial number. I have given the correct serial number but the automatic answer is this is not correct. there are two serial numbers?. How I can contact the support guys without this option (give the serial number).
One serial number—
Check here, click in one or two steps:
https://support.apple.com/my-support
If your machine is bootable you can copy the SN right off the >About this Mac window
serial number
