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Level 1

5 points

My macbook pro is not starting up its just black screen and showing mouse pointer

My macbook pro is not starting up and its just black screen and showing mouse pointer

Posted on Oct 4, 2021 11:32 AM

Top-ranking reply

Level 10

244,817 points

Posted on Oct 4, 2021 12:21 PM

Try this first...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

If no luck...

Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold ...

Command (⌘)-R

Installs the latest macOS that was installed on your Mac.

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