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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My AirPods microphone doesn't work during calls

Left earpiece. The microphone does not work during calls only



[Edited by Moderator]

Posted on Oct 4, 2021 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 1:57 PM

Hi marwaan51,


It sounds like the microphone on one of your AirPods no longer works. We're happy to offer some guidance.


If there is muffled or no sound when you're talking, you'll want to make sure there is no dirt or debris blocking the microphone on the AirPod.


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


You can also try resetting the AirPods to see if that resolves the issue: How to reset your AirPods and AirPods Pro


If the microphone still doesn't work, you can find available service options for AirPods here: AirPods Service and Repair


We hope this helps. Cheers!

2 replies
Question marked as Top-ranking reply

Oct 5, 2021 1:57 PM in response to marwaan51

Hi marwaan51,


It sounds like the microphone on one of your AirPods no longer works. We're happy to offer some guidance.


If there is muffled or no sound when you're talking, you'll want to make sure there is no dirt or debris blocking the microphone on the AirPod.


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


You can also try resetting the AirPods to see if that resolves the issue: How to reset your AirPods and AirPods Pro


If the microphone still doesn't work, you can find available service options for AirPods here: AirPods Service and Repair


We hope this helps. Cheers!

My AirPods microphone doesn't work during calls

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