my iPhone XR has a software update but will not let me update
Update on my iPhone XR will not update y is this a problem can someone please answer that works for Apple support thanks
iPhone XR, iOS 14
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This is a user to user technical support forum; no one here works for Apple. To contact Apple use the Get Support link at the top of this page. But you can probably resolve the issue yourself: To update all of these requirements must be met:
- You need at least 6 GB of free storage
- You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
- The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
- The phone must not be in Low Power Mode
- The phone must not be connected through VPN
- The phone cannot be in Airplane mode
- If you had previously installed a beta version on the phone you must remove it