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Microsoft Word does not work
Have you by change recently upgraded to a later version OS? If so, Microsoft thinks you have a new computer and the Office products will need to be reactivated. If reactivation fails, you very likely need a new version of Word and other Office products as well.
If reactivation is not the problem, please supply complete details of your Mac (less serial number) and what version of Word you're using.
This is the report:
Process: Microsoft Word [14660]
Path: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 16.54 (16.54.21092901)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Word [14660]
User ID: 501
Date/Time: 2021-10-05 17:10:28.814 +0200
OS Version: macOS 11.6 (20G165)
Report Version: 12
Anonymous UUID: 750D0D65-45B9-EA3B-5E71-4D8FEC5CB55B
Time Awake Since Boot: 25000 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x5] Code Signature
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/Forms.framework/Versions/A/Forms
Referenced from: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: no suitable image found. Did find:
/Applications/Microsoft Word.app/Contents/MacOS/../Frameworks/Forms.framework/Versions/A/Forms: code signature invalid for '/Applications/Microsoft Word.app/Contents/MacOS/../Frameworks/Forms.framework/Versions/A/Forms'
Binary Images:
0x102fa6000 - 0x1050adfff +com.microsoft.Word (16.54 - 16.54.21092901) <106FA9A7-A89B-3FE2-BC70-1196991EC0A0> /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x105efc000 - 0x105f97fff dyld (852.2) <0CC19410-FD43-39AE-A32A-50273F8303A4> /usr/lib/dyld
Model: iMac17,1, BootROM 429.140.8.0.0, 4 processors, Quad-Core Intel Core i7, 4 GHz, 8 GB, SMC 2.33f12
Graphics: kHW_AMDRadeonR9M390Item, AMD Radeon R9 M390, spdisplays_pcie_device, 2 GB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1680.8)
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.0 Bus
USB Device: USB3.0 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 28.1
This looks like a bit more than a simple need for reactivation.
Apparently Microsoft doesn't offer repair for the Mac versions of Office like they do with Windows. When I had a problem with Office 2016, I chatted with Microsoft and the agent took control of my system (with my approval) and proceeded to reinstall the suite. I'd suggest you do the same and let the agent try and determine what the problem is.
Or, you can uninstall and reinstall the product yourself; you'll need the license key to do that. I don't remember if the key was necessary to do a repair, but I've have it available if needed.
If I try to open the Microsoft Word app, then there is a problem between Microsoft and the operating system
I have a License Key and I will try to reinstall Office.
Many thanks for your help.
Microsoft Word does not work
