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Photos not uploading to family iCloud

Switched daughter to iCloud+ storage in family sharing (2TB) Why is her device still giving storage error messages? I have restarted her device several times. It also will not back up, gives the same type of error message - not enough iCloud storage space.

iPhone SE, iOS 14

Posted on Oct 6, 2021 12:31 PM

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Question marked as Top-ranking reply

Posted on Oct 7, 2021 11:26 AM

Hi there jessfromberlin,


Thanks for posting in Apple Support Communites. We understand you're having some difficulties with your daughters device accessing your shared iCloud+ plan and see you came to us from a helpful support article for this. Did your daughter have her own iCloud+ plan before joining your family? If so, did you complete the steps in the "Switch from your iCloud+ plan to your family plan" section of that article?


We would also suggest taking a look and working through the steps in resource below from your daughters device and see if she is then able to gain access to your shared iCloud+ plan.


If you don't see your family's shared content


We hope this helps.

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Question marked as Top-ranking reply

Oct 7, 2021 11:26 AM in response to jessfromberlin

Hi there jessfromberlin,


Thanks for posting in Apple Support Communites. We understand you're having some difficulties with your daughters device accessing your shared iCloud+ plan and see you came to us from a helpful support article for this. Did your daughter have her own iCloud+ plan before joining your family? If so, did you complete the steps in the "Switch from your iCloud+ plan to your family plan" section of that article?


We would also suggest taking a look and working through the steps in resource below from your daughters device and see if she is then able to gain access to your shared iCloud+ plan.


If you don't see your family's shared content


We hope this helps.

Photos not uploading to family iCloud

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