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Level 1

4 points

How to get rid of a persons old info on my iPhone xs 11

How to get rid of a persons old info on my iPhone

iPhone XS Max, iOS 13

Posted on Oct 8, 2021 6:28 AM

Top-ranking reply

Level 10

471,759 points

Posted on Oct 8, 2021 9:12 AM

You will need the assistance of the previous owner. Have them see the "If you no longer have your iPhone, iPad, or iPod touch" section of What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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