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IOS 15.01 screen issue

After updating to iPadOS 15.01, my screen will not turn off. Even when I press the lock button, the screen just goes to Lock Screen but won’t turn off.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 10, 2021 1:34 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2021 1:48 AM

Have you checked the option in Settings>Display&Brightness>Autolock?


Did you try a "forced" restart of your iPad, using these instructions?:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Oct 10, 2021 1:48 AM in response to syc9395

Have you checked the option in Settings>Display&Brightness>Autolock?


Did you try a "forced" restart of your iPad, using these instructions?:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

IOS 15.01 screen issue

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