Apple id
Can’t sign in to my old account and forgot the password. How do I factory reset my iPhone? Without signing in
iPhone 11, iOS 15
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You will likely find that in order to reset an iPhone it will want to know you are the rightful owner and to do so by signing into the account set on it.
Click on this link to read what to do "If you forgot your Apple ID [Account] password" --> https://support.apple.com/HT201487
or go directly to this link --> http://iforgot.apple.com/
Also read about "What to do after [or before] you change your Apple ID email address or password" --> https://support.apple.com/HT204071
Alternatively: If necessary and you are willing to wait, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).