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I’m using iPhone 7 and my phone is unable to access network even after downloading this new iOS. I have went to the extent of resetting my network, all settings and even erase everything still I’m not getting access to network.

I’m using iPhone 7 and my phone is unable to access network even after downloading this new iOS. I have went to the extent of resetting my network, all settings and even erase everything still I’m not getting access to network.

iPhone 7, iOS 15

Posted on Oct 12, 2021 10:26 PM

Reply
1 reply

Oct 13, 2021 4:39 PM in response to andreweshun

Hello andreweshun,


We're glad you thought to ask Apple Support Communities about the issue you're having with your iPhone being unable to connect to your cellular network. We see you recently reviewed the resource for the alert "Cellular Update Failed". Is this what you're seeing on your device, and if so, were you able to follow the steps under "What to do next"? Here's that link again, just in case: If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart


If so, and the behavior continues you'll want to get your iPhone in for service. To check your available options, choose your region here: iPhone Repair and Service


The description shows you're using an iPhone 7. If that's right, you may qualify for this program: iPhone 7 Repair Program for "No Service" Issues


We hope this helps.


Take care.

I’m using iPhone 7 and my phone is unable to access network even after downloading this new iOS. I have went to the extent of resetting my network, all settings and even erase everything still I’m not getting access to network.

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