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Can someone help me to enter a code on My Appel TV when my remote does not work anymore because of the new update

Remote of Apple TV not working. I am not able to enter the code via my remote App. Can someone help me?

Posted on Oct 16, 2021 10:00 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2021 10:44 AM

Unfortunately, the software remote on iPhone is not compatible with Apple TV (2nd generation). It requires Apple TV (3rd generation or later).

You can purchase a replacement remote. Buy Apple Remote (aluminum) - Apple Store online. Any replacement remote will have to be linked to the box: If your Apple TV remote isn't working - Apple Support

3 replies
Question marked as Top-ranking reply

Oct 17, 2021 10:44 AM in response to Melaniedebrussegem

Unfortunately, the software remote on iPhone is not compatible with Apple TV (2nd generation). It requires Apple TV (3rd generation or later).

You can purchase a replacement remote. Buy Apple Remote (aluminum) - Apple Store online. Any replacement remote will have to be linked to the box: If your Apple TV remote isn't working - Apple Support

Can someone help me to enter a code on My Appel TV when my remote does not work anymore because of the new update

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