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Refund

There was a purchase made from my iStore account for Excel but I did not authorize payment. I didn't subscribe. I want a refund

MacBook Pro 13″, macOS 11.6

Posted on Oct 16, 2021 10:50 PM

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Question marked as Top-ranking reply

Posted on Oct 17, 2021 7:14 AM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Oct 17, 2021 7:14 AM in response to channel193

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Refund

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