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leti160 Author

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4 points

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I can’t update my phone to the latest iOS and I don’t know why.

Posted on Oct 17, 2021 7:15 AM

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Answer 1

⚠️

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stedman1

Level 10

263,854 points

Oct 17, 2021 7:25 AM in response to leti160

Read through the user tip below for possible causes.

https://discussions.apple.com/docs/DOC-250003031

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Answer 2

stedman1

Level 10

263,854 points

Oct 17, 2021 7:16 AM in response to leti160

What happens when you attempt to update?

Which device?

Which version of iOS?

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Answer 3

leti160 Author

Level 1

4 points

Oct 17, 2021 7:18 AM in response to stedman1

It says error occurred, my phone is fully charged. I have the iPhone XR and I’m trying to update it to iOS 14.8

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Answer 4

stedman1

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263,854 points

Oct 17, 2021 7:19 AM in response to leti160

What is the existing version of iOS?

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Answer 5

leti160 Author

Level 1

4 points

Oct 17, 2021 7:20 AM in response to stedman1

I’m not sure on how to check.

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Answer 6

stedman1

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263,854 points

Oct 17, 2021 7:21 AM in response to leti160

Settings - General - About - Version = ???

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Answer 7

leti160 Author

Level 1

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Oct 17, 2021 7:22 AM in response to stedman1

Oh thanks, 14.7.1

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