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My iPad that is less than a year old has terrible touch sensitvity

Hey there, my iPad Air that i bought less than a year ago has recently got terrible touch sensitivity! Almost every time i touch a button it takes about 10 tries for it to respond. Particularly bad in garage band. This has only recently happened and it’s almost unusable at times! What is wrong with it?!

iPad Air 3, iPadOS 14

Posted on Oct 18, 2021 12:51 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2021 2:53 AM

The intermittent, unresponsive touchscreen issues with higher priced, larger screen iPad Pro and iPad Air models are a well known and well documented issue, here, in the iPad support communities.

This affects a still small, but continually growing minority of random 2017 through present iPad Pro and iPad Air models and its user base.

Now, after 3 years of this nonsense, there is still no confirmed cause and fix/solution from Apple.

NONE!


Getting one of these defective units is very random and is ONLY one of a small handful of issues going on with higher priced, larger screen iPad models that has prevented me from purchasing a new iPad Pro or new iPad Air for the past 2-3 years.


Apple and Apple support have no real fixes or solutions to this issue.


If you have a screen protector on this iPad Pro, remove it as the screen protector makes the touch screen and Pencil experiences worse.


There is absolutely no solution/s to these later iPad Pro/iPad Air touch screen issues.

Apple support can only offer superficial, “band-aid” bandage-like advice/fixes/solutions.


You can contact Apple support, but your iPad Pro/later iPad Air model maybe too old for Apple to offer any type of free or in-warranty iPad replacement and Apple will ONLY offer “band-aid“-like advice/fixes/solutions to this issue.

Apple support is pretty much clueless to this issue and Apple, itself, has never, publicly, acknowledged this issue or issued any type of device recalls.


This is something you probably didn't want to learn, but doesn't change any of the currently known facts.



So Sorry & Best of Luck to You!

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3 replies
Question marked as Top-ranking reply

Oct 18, 2021 2:53 AM in response to bridgobridgo

The intermittent, unresponsive touchscreen issues with higher priced, larger screen iPad Pro and iPad Air models are a well known and well documented issue, here, in the iPad support communities.

This affects a still small, but continually growing minority of random 2017 through present iPad Pro and iPad Air models and its user base.

Now, after 3 years of this nonsense, there is still no confirmed cause and fix/solution from Apple.

NONE!


Getting one of these defective units is very random and is ONLY one of a small handful of issues going on with higher priced, larger screen iPad models that has prevented me from purchasing a new iPad Pro or new iPad Air for the past 2-3 years.


Apple and Apple support have no real fixes or solutions to this issue.


If you have a screen protector on this iPad Pro, remove it as the screen protector makes the touch screen and Pencil experiences worse.


There is absolutely no solution/s to these later iPad Pro/iPad Air touch screen issues.

Apple support can only offer superficial, “band-aid” bandage-like advice/fixes/solutions.


You can contact Apple support, but your iPad Pro/later iPad Air model maybe too old for Apple to offer any type of free or in-warranty iPad replacement and Apple will ONLY offer “band-aid“-like advice/fixes/solutions to this issue.

Apple support is pretty much clueless to this issue and Apple, itself, has never, publicly, acknowledged this issue or issued any type of device recalls.


This is something you probably didn't want to learn, but doesn't change any of the currently known facts.



So Sorry & Best of Luck to You!

Oct 18, 2021 1:50 AM in response to bridgobridgo

If you haven’t done so already, try a forced-restart - as this will often resolve an isolated software or system issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.





If the problem doesn’t clear, you may need to seek assistance directly from Apple Support. You will find the Get Support link at top-right of this page. Alternatively, you can both raise and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

Oct 18, 2021 1:49 AM in response to bridgobridgo

If you're sure that nothing (cover or screen protector) obstructs or interferes with your touch screen (should be this case, try to remove them), and if you already tried (to no avail) a "forced" restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, see also this support article:--> If the screen isn’t working on your iPhone or iPad - Apple Support, or contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0113&symptom_id=20277


Regards

Giulio

My iPad that is less than a year old has terrible touch sensitvity

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