You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't update or restore my iphone xs

I have signed into itunes on my mac and PC and still get 4013 error code.

My iphone is in an apple logo booting loop.

what else can I try?

Posted on Oct 19, 2021 3:32 AM

Top-ranking reply

Level 10

208,965 points

Posted on Oct 19, 2021 5:19 AM

See this Apple article:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch

If you have a Windows OS computer, click >>latest version of iTunes<<

View in context

Similar questions