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JessLGregory Author

Level 1

11 points

iphone 12 mini battery not recognized all of a sudden

I don't know what to do... My relatively new iphone 12 mini is not charging. It says that it is unable to verify this iphone has a genuine apple battery. What can I do? I have not done anything to the phone, it is just how it was when I bought it from the apple store, but it won't charge past 1%. And yes, I do install updates, it is set to automatically install.

iPhone 12 mini, iOS 14

Posted on Oct 21, 2021 3:36 AM

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Top-ranking reply

Level 10

104,104 points

Posted on Oct 21, 2021 4:40 AM

Hello,

1) Check the charging port for lint or other debris.

2) See this: If your iPhone, iPad, or iPod touch won‘t charge

3 Also see: About genuine iPhone batteries - Apple Support

Good luck.

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1 reply

Top-ranking reply

Level 10

104,104 points

Oct 21, 2021 4:40 AM in response to JessLGregory

Hello,

1) Check the charging port for lint or other debris.

2) See this: If your iPhone, iPad, or iPod touch won‘t charge

3 Also see: About genuine iPhone batteries - Apple Support

Good luck.

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iphone 12 mini battery not recognized all of a sudden

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