You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keyboard issue 12pro max

I’m having no luck with apple support on a issue that seems to be getting worse but fro sure frustrating . When typing an email , text , search , or social media my keyboard will just disappear it’s still there but I can’t see it and nothing short of restarting the phone and even then only occasionally it fixes the problem Has or is this happening to you

iPhone 12 Pro Max, iOS 15

Posted on Oct 21, 2021 8:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2021 9:22 PM

Mhr768 Said:

"Keyboard issue 12pro max : thanks They were going to do that yesterday but her computer crashed was supposed to call back today never did so it’s Scheduled for tomorrow . They acknowledge issues with the new update said another one is coming but in the meantime"

-------


Wait-it-Out:

Then, I'd say just not fiddle with it, and let it sit until they get back to you. Screensharing is best.

3 replies
Question marked as Top-ranking reply

Oct 21, 2021 9:22 PM in response to Mhr768

Mhr768 Said:

"Keyboard issue 12pro max : thanks They were going to do that yesterday but her computer crashed was supposed to call back today never did so it’s Scheduled for tomorrow . They acknowledge issues with the new update said another one is coming but in the meantime"

-------


Wait-it-Out:

Then, I'd say just not fiddle with it, and let it sit until they get back to you. Screensharing is best.

Oct 21, 2021 8:52 PM in response to Mhr768

Mhr768 Said:

"Keyboard issue 12pro max : I’m having no luck with apple support on a issue that seems to be getting worse but fro sure frustrating . When typing an email , text , search , or social media my keyboard will just disappear it’s still there but I can’t see it and nothing short of restarting the phone and even then only occasionally it fixes the problem Has or is this happening to you"

-------


Screenshare with Apple:

You could call Apple back, and then perform a screensharing session with the Apple Rep. That would allow them to see this form your perspective.

Keyboard issue 12pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.