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MacBook Pro 13 2019, display light up but no image

This is my father's laptop. Opened it and suddenly the screen stopped working. It still lights up evenly, but there is no image, just black. We can adjust the brightness and see the brightness changing but nothing else.


Tried reset macOS (fresh), connecting to an external display works fine, I’ve tried the reset PRAM/NVRAM and SMC, nothing has worked so far.


See video how the screen works now..


https://youtu.be/FWQageDCLic

Posted on Oct 23, 2021 3:06 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2021 5:19 PM

dingolfsson wrote:

This is my father's laptop. Opened it and suddenly the screen stopped working. It still lights up evenly, but there is no image, just black. We can adjust the brightness and see the brightness changing but nothing else.

Tried reset macOS (fresh), connecting to an external display works fine, I’ve tried the reset PRAM/NVRAM and SMC, nothing has worked so far.



If your Mac starts up to a blank screen (white, black, gray, or blue)

https://support.apple.com/en-us/HT210905

3 replies
Question marked as Top-ranking reply

Oct 23, 2021 5:19 PM in response to dingolfsson

dingolfsson wrote:

This is my father's laptop. Opened it and suddenly the screen stopped working. It still lights up evenly, but there is no image, just black. We can adjust the brightness and see the brightness changing but nothing else.

Tried reset macOS (fresh), connecting to an external display works fine, I’ve tried the reset PRAM/NVRAM and SMC, nothing has worked so far.



If your Mac starts up to a blank screen (white, black, gray, or blue)

https://support.apple.com/en-us/HT210905

MacBook Pro 13 2019, display light up but no image

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