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iPad 6th generation. Will not connect to wifi. Have tried numerous wifi connections. My phone connects. I have reset network connections x3. I have shut down my iPad numerous times. Help please

Hello. My iPad six generation will not connect to any Wi-Fi. I have turned off my device numerous times I have reset the net work numerous times and it will not connect any suggestions would be great thank you

Posted on Oct 24, 2021 9:22 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2021 3:47 AM

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

1 reply
Question marked as Top-ranking reply

Oct 25, 2021 3:47 AM in response to Iphoneuser0702

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

iPad 6th generation. Will not connect to wifi. Have tried numerous wifi connections. My phone connects. I have reset network connections x3. I have shut down my iPad numerous times. Help please

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