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i have an iPhone x 64GB has an activation lock An iCloud account was created years ago I forgot the email An invoice document was sent to Apple Activation Lock The device was purchased from Amazon UAE on December 16, 2017
Invoice document rejected.
Mostafa Fathy.
iPhone X
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
iCloud uses the same Apple ID credentials.
If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support
If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support
You are addressing this to another user and not to Apple in this forum.
Apple Support Community Forum
This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.
Sorry about that, but we, just users like you, cannot judge that kind of problem. Only Apple can do that.
Please contact Apple Support directly and ask them:--> Get Support
Regards
Giulio
Apple recjected my invoice document
