You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I have a 15 inch 2017 MacBook Pro (TouchBar) and recently got a notification that my battery's capacity is significantly reduced. I checked my battery health and it shows 67%, and I checked my battery cycle and its at 98.
Is this normal? I would like to make sure my battery is not faulty. I saw some battery replacement programs but it does not seem like my MacBook model falls under the conditions.
MacBook Pro with Touch Bar
JaeJungX wrote:
Hi,
I have a 15 inch 2017 MacBook Pro (TouchBar) and recently got a notification that my battery's capacity is significantly reduced. I checked my battery health and it shows 67%, and I checked my battery cycle and its at 98.
Is this normal? I would like to make sure my battery is not faulty. I saw some battery replacement programs but it does not seem like my MacBook model falls under the conditions.
Batteries can fail at anytime... there is no one normal.
See if you qualify here: https://support.apple.com/15-inch-macbook-pro-battery-recall
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
JaeJungX wrote:
Hi,
I have a 15 inch 2017 MacBook Pro (TouchBar) and recently got a notification that my battery's capacity is significantly reduced. I checked my battery health and it shows 67%, and I checked my battery cycle and its at 98.
Is this normal? I would like to make sure my battery is not faulty. I saw some battery replacement programs but it does not seem like my MacBook model falls under the conditions.
Batteries can fail at anytime... there is no one normal.
See if you qualify here: https://support.apple.com/15-inch-macbook-pro-battery-recall
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
67% Battery Health with only 98 Cycles
