Why do I see a line on my iPad Pro screen?
Why do i see a line on my screen? without any physical damage to the device
[Re-Titled by Moderator]
iPad Pro, iPadOS 15
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Begin with a forced-restart of your iPad - as this will often resolve an isolated issue:
- On an iPad with a Home button:Â Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models:Â Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If the problem remains unresolved, you’ll need to determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...
When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, then something other than hardware will be the cause.
Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.
Take a screenshot on your iPad – Apple Support
If you have a hardware fault, your iPad will require repair. In the first instance, you would be best advised to seek assistance from the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your iPad. Your options for repair can also be discussed.
Genius Bar Reservation and Apple Support Options - Apple
Alternatively, you can seek assistance directly from Apple Support, however, remote testing will not be as effective as allowing the technicians hands-on access to the physical iPad. You can raise a support case using the Get support link at top-right of this page - or by using the excellent Apple Support App: