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My screenshot isn't working. Can you help me?

I need help because I can't take a screenshot on my Mac for whatever reason.

MacBook Air 13″, macOS 10.13

Posted on Nov 2, 2021 1:49 PM

Top-ranking reply

BDAqua

Level 10

245,477 points

Posted on Nov 2, 2021 3:56 PM

Start with this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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My screenshot isn't working. Can you help me?

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