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My screenshot isn't working. Can you help me?

I need help because I can't take a screenshot on my Mac for whatever reason.

MacBook Air 13″, macOS 10.13

Posted on Nov 2, 2021 1:49 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2021 3:56 PM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

1 reply
Question marked as Top-ranking reply

Nov 2, 2021 3:56 PM in response to Helpmeeeee243

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

My screenshot isn't working. Can you help me?

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