You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t update my iphone 6s

I can’t update my phone

iPhone 6s, iOS 14

Posted on Nov 2, 2021 5:20 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2021 5:26 PM

Update your iPhone, iPad, or iPod touch wirelessly

  1. Plug your device into power and connect to the internet with Wi-Fi.
  2. Go to Settings > General, then tap Software Update.
  3. If you see two software update options available, choose the one that you want to install.
  4. Tap Install Now.


[Link Edited by Moderator]

3 replies

Nov 2, 2021 5:27 PM in response to Akashbiswas

Akashbiswas Said:

"I can’t update my iphone 6s: I can’t update my phone"

-------


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

I can’t update my iphone 6s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.