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Remote won’t hold charge

Purchased Apple TV HD December 2020, recently like this week will not hold charge. What do I need to do or any suggestions

thanks

Apple TV HD, tvOS 15

Posted on Nov 2, 2021 6:10 PM

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Community+ 2024

Level 10

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Posted on Nov 3, 2021 2:32 AM

Verify that you charge the remote as described.

- with the Lightning-to-USB cable (directly) connected to a computer,

- with the Lightning-to-USB cable (directly) connected to an AC Power Adapter with USB connector (like for iPhone).

The Siri Remote takes about 2.5–3 hours to fully charge.

If the issue persists, then contact Apple about it (before your one year warranty runs out!).

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