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Ipad 4 ios 9.3.6

Good evening,


I have a problem with my ipad it's an old version ipad 4 mini IOS 9.3.6 i'm not able to install any application on my device.


How can i resolve this problem? there is an upgrade to do?


Thank You

John Ghattas


iPad mini, iOS 9

Posted on Nov 3, 2021 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2021 8:53 AM

Are you certain that your have an iPad mini4 - and not an first generation iPad mini (WiFi+Cellular)?


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.5


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 15.1

2 replies
Question marked as Top-ranking reply

Nov 3, 2021 8:53 AM in response to Portat

Are you certain that your have an iPad mini4 - and not an first generation iPad mini (WiFi+Cellular)?


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.5


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 15.1

Ipad 4 ios 9.3.6

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