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Level 1

4 points

Phone won’t switch off

My phone won’t let me open any apps and when I try to do a hard reset nothing comes up, Siri is unable to open any of my apps, what should I do?

iPhone XR, iOS 15

Posted on Nov 3, 2021 2:46 PM

Top-ranking reply

Level 1

15 points

Posted on Nov 3, 2021 2:52 PM

Suggestion:

Try Apple Support App on iPhone.
If you have a Mac, connect the iPhone to your Mac and make sure everything is backed up properly, then reset your iPhone.
If you do not have access to a Mac, you can also make an appointment with your local Apple Retail store and they can reset your iPhone.

Please Note: I'm not a professional.

I did experience a similar problem which caused me to reset the iPhone. At the time, I chose option 3 and iPhone returned to normal.

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