Unknown invoice
An amount has been deducted from the account and has no record, what is the reason for the discount and why?
iPhone 12 Pro Max, iOS 15
Question marked as
Top-ranking reply
Unknown Charge?
- App Purchase
- Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
- If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
- Subscriptions
- You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
- You can also request a refund for a recent renewal of an in-app subscription purchase
Avoid accidental purchases
- If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
- If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support
It could be Phishing
- Beware of --> Phishing & Other Suspicious Emails
- Know how to --> Identify legitimate emails from the App Store or iTunes Store
- Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.