Face ID will not work to access app store?

Is-it-real Said:

"Face ID will not work to access app store?: Face ID works to access apps on phone but cannot access app store after new iOS update"

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Troubleshooting Face ID:



For Troubleshooting Tips, Visit these Links:

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

• If you can’t Turn on or Sign in to iMessage or FaceTime - Apple Support

• If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If you Experience an Error when Trying to Activate iMessage or FaceTime - Apple Support

Is-it-real Said:

"Face ID will not work to access app store?: Face ID works to access apps on phone but cannot access app store after new iOS update"

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Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
4. Proceed from there as necessary