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i am trying to restore to factory settings my ipad3 the apple id is one that is no longer valid so i cannot turn off find my ipad

i have an mini ipad 3 i am trying to restore

it is under an old apple id they we nolonger use

how can i turn off find my ipad without the password for the apple id

iPad mini 3 Wi-Fi, Cell TD-LTE

Posted on Nov 8, 2021 10:12 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 10:23 AM

You have no alternative other than to recover access to the AppleID credentials that were previously used to activate your iPad.


Unless you have deliberately and pro-actively closed the AppleID account, recovery of the credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


1 reply
Question marked as Top-ranking reply

Nov 8, 2021 10:23 AM in response to Maryloupm

You have no alternative other than to recover access to the AppleID credentials that were previously used to activate your iPad.


Unless you have deliberately and pro-actively closed the AppleID account, recovery of the credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


i am trying to restore to factory settings my ipad3 the apple id is one that is no longer valid so i cannot turn off find my ipad

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