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Cannot print from my IPAD

I was able to print on my IPAD to both of my printers. The Wi-Fi is working and we haven’t changed anything. It happened when I uploaded the new IOS. I really need to print from my IPAD it is a lot easier for me. Can you fix this problem or change it back to whatever you changed?


Posted on Nov 8, 2021 6:16 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2021 12:48 PM

Hi there To-1234,


We understand you're unable to print from your iPad using AirPrint, and it was working in the past. We're glad you've joined us in Apple Support Communities, and we can help.


To begin, you'll want to be sure your iPad and printer are connected to the same Wi-Fi network, then try the steps in the support article below to try using AirPrint again:


Use AirPrint to print from your iPhone, iPad, or iPod touch


Let us know how it goes.


Cheers.

3 replies
Question marked as Top-ranking reply

Nov 9, 2021 12:48 PM in response to To-1234

Hi there To-1234,


We understand you're unable to print from your iPad using AirPrint, and it was working in the past. We're glad you've joined us in Apple Support Communities, and we can help.


To begin, you'll want to be sure your iPad and printer are connected to the same Wi-Fi network, then try the steps in the support article below to try using AirPrint again:


Use AirPrint to print from your iPhone, iPad, or iPod touch


Let us know how it goes.


Cheers.

Nov 9, 2021 3:56 PM in response to To-1234

If set-up correctly, should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Cannot print from my IPAD

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