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I’m not getting codes from my two factor authentication

How do I turn off two

factor authentication?

Posted on Nov 8, 2021 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2021 6:32 AM

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974

- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.

- Text or phone call to a trusted telephone number (any telephone; even landlines).

- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513

- Instructions at the end about what to do if you cannot get a code and need to use account recovery.


If you lack a way to view a verification code but can still log into your Apple Account, you can add a way. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." --> https://appleid.apple.com/

From: https://support.apple.com/HT204915


If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - https://support.apple.com/HT204921

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


Two-factor authentication is enabled by default on new Apple IDs and cannot be turned off.


If you have an old account (several years old) and recently activated Two Factor Authentication note this section of an Apple support article:

"Two-factor authentication for Apple ID" - https://support.apple.com/HT204915

-->

"Can I turn off two-factor authentication after I’ve turned it on?

... If you recently updated your account, you can unenroll within two weeks of enrollment. Just open your enrollment confirmation email and click the link to return to your previous security settings ..."

1 reply
Question marked as Top-ranking reply

Nov 9, 2021 6:32 AM in response to amyfrazier

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974

- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.

- Text or phone call to a trusted telephone number (any telephone; even landlines).

- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513

- Instructions at the end about what to do if you cannot get a code and need to use account recovery.


If you lack a way to view a verification code but can still log into your Apple Account, you can add a way. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." --> https://appleid.apple.com/

From: https://support.apple.com/HT204915


If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - https://support.apple.com/HT204921

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


Two-factor authentication is enabled by default on new Apple IDs and cannot be turned off.


If you have an old account (several years old) and recently activated Two Factor Authentication note this section of an Apple support article:

"Two-factor authentication for Apple ID" - https://support.apple.com/HT204915

-->

"Can I turn off two-factor authentication after I’ve turned it on?

... If you recently updated your account, you can unenroll within two weeks of enrollment. Just open your enrollment confirmation email and click the link to return to your previous security settings ..."

I’m not getting codes from my two factor authentication

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