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Level 1

4 points

I bought the phone from someone and they don’t remember their Apple ID what can I do?

can Apple remove the activation lock even if I bought it from a second hand used?

iPhone XS

Posted on Nov 11, 2021 11:52 AM

Top-ranking reply

Level 10

472,227 points

Posted on Nov 11, 2021 1:12 PM

Apple won't do that. Only the previous owner can help. The previous owner can get help from Apple, including If you forgot your Apple ID - Apple Support

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