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word ribbon icons turning into open circles

After updating OS to 12.0.1, the ribbon icons in Word turned to open circles. I deleted pref files and reinstalled Office 365. Subsequently when I first opened Word the default icons were visible in the ribbon, but after customizing they all turned to open circles.


Thoughts? thanks

Mac mini 2018 or later

Posted on Nov 12, 2021 11:49 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2021 9:02 AM

James Mullins wrote:

After updating OS to 12.0.1, the ribbon icons in Word turned to open circles. I deleted pref files and reinstalled Office 365. Subsequently when I first opened Word the default icons were visible in the ribbon, but after customizing they all turned to open circles.

Thoughts? thanks



If in doubt refer to the third party developers website; Support/Help/FAQ/known issues/compatibility


Microsoft Corporation/Customer service

1 (800) 642-7676

https://support.microsoft.com


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS



Contact a third party vendor

https://support.apple.com/en-us/HT201777


1 reply
Question marked as Top-ranking reply

Nov 14, 2021 9:02 AM in response to James Mullins

James Mullins wrote:

After updating OS to 12.0.1, the ribbon icons in Word turned to open circles. I deleted pref files and reinstalled Office 365. Subsequently when I first opened Word the default icons were visible in the ribbon, but after customizing they all turned to open circles.

Thoughts? thanks



If in doubt refer to the third party developers website; Support/Help/FAQ/known issues/compatibility


Microsoft Corporation/Customer service

1 (800) 642-7676

https://support.microsoft.com


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS



Contact a third party vendor

https://support.apple.com/en-us/HT201777


word ribbon icons turning into open circles

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