You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods 1st generation disconnecting

My AirPods 1st generation suddenly have disconnecting problem sometimes work for 30 mins music and in calls just stay for few seconds and disconnecting also .. cannot use it for listen to music or to make calls ..PLEASE HELP TO SOLVE THIS PROBLEM .. thanks .

iPhone 7 Plus, iOS 15

Posted on Nov 12, 2021 3:35 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2021 6:40 PM

If this happened after updating to iOS 15 I(you should have iOS 15.1), the first (and simplest) thing to try if something isn’t working right is to restart your iPhone:

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to reset your AirPods:

How to reset your AirPods and AirPods Pro - Apple Support'


3 replies
Question marked as Top-ranking reply

Nov 12, 2021 6:40 PM in response to Mohamed-Aly-papa

If this happened after updating to iOS 15 I(you should have iOS 15.1), the first (and simplest) thing to try if something isn’t working right is to restart your iPhone:

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to reset your AirPods:

How to reset your AirPods and AirPods Pro - Apple Support'


AirPods 1st generation disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.