My iCloud is full, but when I try to Upgrade Storage nothing happens. What am I missing? Thanks

iEarthling Said:

"My iCloud is full, but when I try to Upgrade Storage nothing happens. What am I missing? Thanks: I get the same result on my iPad. I don’t own a personal “computer”. Thanks for the tip though."

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You are welcome.

Someone Else's Computer:

It doesn't necessarily have to be your computer. As some one else (i.e. friend or family member) if you may use their computer (with their permission, of course)

Still having Issues?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

iEarthling Said:

"My iCloud is full, but when I try to Upgrade Storage nothing happens. What am I missing? Thanks"

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Use a Computer:

Try performing this on a computer, as it would be more user-friendly doing so.

iEarthling Said:

"My iCloud is full, but when I try to Upgrade Storage nothing happens. What am I missing? Thanks: It finally worked. Thanks for yiur help"

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You are welcome.

Which was the solution? Providing the answer may help many, for certain.

You are welcome. Glad to have helped. Thanks for speaking the word!