You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jallsop90 Author

Level 1

4 points

Bluetooth audio macbook pro

My bluetooth audio isnt working from my macbook pro 16 inch (2019). My airpods struggle to connect and then when they finally do they wont play sound, or if they do its delayed and choppy. Spotify struggles and it says "cant play this song right now". Its not just my airpods, i have tried other bluetooth headphones as well.

I have tried to fix with the following:

Restarting macbook
Deleting and repairing devices
Updating to Monterey
Deleting the bluetooth .plist file
Reseting bluetooth module
Disconnecting any app that uses the microphone in security and privacy

I've done a mixture of all these things a couple different times and nothing is working. Audio still wont work, it was working last week just fine and something happened and now it wont.

Anyone have any insight on other steps to try?

iMac 21.5″, macOS 10.12

Posted on Nov 16, 2021 3:38 PM

Top-ranking reply

kaz-k

Level 9

50,142 points

Posted on Nov 16, 2021 4:04 PM

Hi,

Resetting NVRAM could solve audio related issue.

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, try to run Apple Diagnostics if it reports audio and Bluetooth related hardware errors(NDL001 for Bluetooth related error, and VFF001, VFF002, and VFF003 for audio related errors).

Use Apple Diagnostics to test your Mac - Apple Support

View in context

Bluetooth audio macbook pro

Similar questions