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IPad freezes randomly after IOS15.1 update HELP?

Since IOS 15.1 update my 5th generation iPad freezes randomly on different websites….? Apple is there a fix yet????

iPad, iPadOS 15

Posted on Nov 21, 2021 9:27 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2021 9:43 AM

Two basic troubleshootings steps to perform:


A "forced" restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

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Question marked as Top-ranking reply

Nov 21, 2021 9:43 AM in response to Grapes61

Two basic troubleshootings steps to perform:


A "forced" restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

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Nov 24, 2021 8:22 AM in response to Grapes61

Well, to perform the second troubleshooting step I posted, a computer is mandatory.

If you don't have it, I'd try to borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio


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Nov 24, 2021 8:13 AM in response to Grapes61

Thank you I have tried the rebooting both a soft one and hard reboot. still doesn’t work . I’ve backed up my iPad (cloud) but I do not have a computer for you other suggestion….and other suggestion for a work around? I really really appreciate your answers. Thank you!

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IPad freezes randomly after IOS15.1 update HELP?

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